1. Information We Collect

1.1 Files and Documents

When you use our PDF processing tools, you upload files to our servers for processing. These files may contain:

• Text content within your documents
• Images, graphics, and other media
• Metadata associated with your files
• File names and formats

1.2 Technical Information

We automatically collect certain technical information to provide and improve our services:

• IP address and general location (country/region)
• Browser type and version
• Device information (type, operating system)
• Usage patterns and feature interactions
• Error logs and performance metrics
• Referral sources and page navigation

1.3 Cookies and Local Storage

We use minimal cookies and local storage for essential functionality:

• Essential cookies: Required for basic site functionality
• Preference cookies: Remember your settings and choices
• Analytics cookies: Help us understand usage patterns (anonymized)
• No tracking cookies: We do not use third-party tracking cookies

2. How We Use Your Information

2.1 Service Provision

We use your information solely to provide our PDF processing services:

• Processing your uploaded files according to your requests
• Generating processed outputs (compressed files, summaries, etc.)
• Providing download links for your processed files
• Ensuring service security and preventing abuse

2.2 AI Processing with Google Gemini

For our AI summarization features, we use Google's Gemini AI models:

• Text content is extracted and sent to Google AI for processing
• Your data is NOT used to train Google's AI models
• We use enterprise-grade privacy settings with Google
• Data is processed and immediately discarded by the AI service
• Only the summary result is returned to our servers

2.3 Service Improvement

We analyze anonymized usage data to improve our services:

• Understanding which tools are most popular
• Identifying performance bottlenecks
• Improving user interface and experience
• Developing new features based on usage patterns

3. Information Sharing and Disclosure

3.1 Service Providers

We work with trusted service providers who help us operate our platform:

• Cloud Infrastructure: Secure hosting and processing services
• AI Services: Google AI APIs for document processing (data not retained)
• Analytics: Anonymized usage analytics to improve our service
• Security: Fraud prevention and security monitoring services

All service providers are contractually bound to protect your information and use it only for the specific services they provide to us.

4. Data Security Measures

4.1 Encryption and Transport Security

• SSL/TLS Encryption: All data transfers use 256-bit encryption
• HTTPS Everywhere: Secure connections for all website interactions
• Encrypted Storage: Temporary file storage uses enterprise-grade encryption
• Secure APIs: All external service communications are encrypted

4.2 Data Handling Protocols

• Automatic Deletion: Files deleted immediately after processing
• Isolated Processing: Each file processed in isolated environments
• No Backup Retention: Processed files are not backed up or archived
• Secure Deletion: Multi-pass deletion ensures data cannot be recovered

5. Your Privacy Rights

5.1 GDPR Rights (EU Users)

If you are in the European Union, you have the following rights:

• Right to Access: Request information about data we process
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your data (automatic for files)
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Restrict: Limit how we process your data

5.2 CCPA Rights (California Users)

California residents have the right to:

• Know what personal information we collect and how it's used
• Request deletion of personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

6. Data Retention and Deletion

6.1 File Retention Policy

• Original uploaded files: Deleted immediately after processing
• Processed output files: Available for download, then deleted within 1 hour
• Temporary processing data: Cleared from memory after each operation
• No long-term storage: We do not maintain archives of user files

6.2 Technical Data Retention

• Usage Analytics: Anonymized data retained for 24 months for service improvement
• Error Logs: Technical logs retained for 90 days for debugging
• Security Logs: Security-related logs retained for 12 months

7. Cookies and Advertising

GetPDFMagic uses essential cookies to enhance user experience, such as maintaining your session and improving our service functionality. These cookies do not contain personal information.

We may display advertisements on content-rich pages of our website to support our services. Any advertising partners we work with are carefully selected to ensure they meet our privacy standards. If personalized advertising is used, you will always have the option to opt out through the respective advertising provider's settings.

We ensure advertisements are only shown alongside valuable content and tool pages, never on utility screens, navigation pages, or during file processing operations.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

Parents and guardians who believe their child has provided us with personal information should contact us immediately at privacy@getpdfmagic.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Providing notice through our website for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: